Organisations put a lot of effort into gathering customer data: their spend, buying habits and pain points. But when it comes to that moment of person-to-person contact, how well do salespeople really know their customers? What impact would it have if they did? Where there is connection on a human level, relationships bloom, which is why Insights specialises in upskilling salespeople to enrich conversations, build sustainable relationships and tap into those human skills that differentiate the top salespeople.
Drawing on the depth of the Insights Discovery Personal Profile, we help sales people understand how they can use their unique style to influence their customers, peers and managers, exceed their potential and form part of a truly exceptional sales team.
Using our in-depth Sales Chapter and Workshop Journal, we look deeply into a consultative sales model, that encourages - and even demands - a personal connection to the customer, and immediate application of the learning.
With our relationship-based selling approach, meeting your customers' needs will become as easy as pie. When you accelerate the relationship, you accelerate the sales process in a way that works for every one of your customers, time after time.
Understanding personal style is key, but it's the application of that knowledge which can take sales success to the next level.
By focusing first on increasing self-awareness in sales people, and helping them adapt their approach to others, we help them identify their customer's needs upfront and spend less time on overcoming objections.
By quickly building better relationships the sales cycle is accelerated, leading to increased sales success.
That's why our Discovering Sales Effectiveness programme is intensely practical.
Filled with exercises and focused on action planning for success, we show you how to apply what you've learned once you're back in the office or out on the road.
Discovering Sales Effectiveness takes your sales teams from meeting targets to smashing expectations. We help teams:
Discovering Sales Effectiveness is a solid investment because it's based on something that never goes out of style – knowing your customers as well as they know themselves.
Our approach is to make the learning real and applicable you’re your sales force is back on the job. You'll immediately see the benefits in teamwork, customer relationships and profitability – and of course, smashing sales targets will become your new normal.
